Privacy Policy
Last updated: January 25, 2026
1. Introduction
Welcome to Folklore FC. We are committed to protecting your privacy and ensuring transparency regarding how your personal data is collected, used, and protected when you visit or make a purchase from our website.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
2. Who We Are
Folklore FC is responsible for processing your personal data.
Contact Information:
Email: support@folklorefc.com
Address: Travessía Prat de la Riba, 91–95
3. Countries We Serve
We operate internationally and primarily serve customers in the following countries: United States (USA), France (FR), Spain (ES), Japan (JP), and Saudi Arabia (KSA).
Your data may be processed in accordance with applicable international data protection laws, including GDPR where applicable.
4. Information We Collect
We may collect and process the following categories of personal data:
- Identity Data: Full name or account identifier
- Contact Data: Email address, phone number, billing and shipping address
- Order & Transaction Data: Purchased products, order history, payment status
- Payment Information: Payments are processed securely by third-party payment providers; we do not store credit or debit card details
- Technical Data: IP address, browser type, operating system, device information
- Usage Data: Pages visited, interactions with the website
5. How We Use Your Data
We use your personal data to:
- Process and fulfill orders
- Arrange printing, packaging, and shipping of products
- Communicate order confirmations and support requests
- Improve website functionality and user experience
- Analyze website performance using Google Analytics
- Comply with legal and regulatory obligations
We do not offer cash on delivery. All payments must be completed online.
6. Third-Party Services & Data Sharing
We may share your data with trusted third parties strictly for operational purposes, including:
- Payment processors (secure online payment gateways)
- Printing and fulfillment partners responsible for producing and shipping products
- Shipping and logistics providers
- Analytics services such as Google Analytics
These partners receive only the information necessary to perform their services and are contractually obligated to protect your data.
7. Cookies and Analytics
Our website uses cookies and similar technologies to:
- Ensure essential site functionality
- Measure traffic and usage patterns
- Improve performance and user experience
We use Google Analytics to collect anonymous statistical data. You may disable cookies through your browser settings, though some features may not function properly.
8. Data Security
We use appropriate technical and organizational security measures to safeguard your personal data. All data transfers occur over secure encrypted connections (HTTPS).
9. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, and operational requirements.
10. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent where applicable
To exercise any of these rights, please contact us at support@folklorefc.com.
11. Children’s Privacy
Our website is not intended for individuals under the age of 13 (or 16 where required by local law). We do not knowingly collect personal data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: 📧 support@folklorefc.com